“The annual Best Practices Study originated in 1993 as an initiative to help independent agents build the value of their most important asset, their agencies. By studying the leading agencies and brokers in the country, the Big “I” hoped to provide member agents with meaningful performance benchmarks and business strategies that could be adopted or adapted for use in improving agency performance, thus enhancing agency value.”

“This revolves around the deployment of resources and the ability to impact and quantify their value. They understand and use total cost of risk as their vehicle of credibility. This allows them to demonstrate an impact on their client’s business operations.”

“Business Insurance’s Best Places to Work in Insurance program is designed to identify and recognize high-quality workplaces in the commercial insurance industry. As employers compete for talent and strive to be an employer of choice, these companies are being honored for creating workplaces that do superior jobs of encouraging employees to thrive in a workplace they can love.”